How do I use the computer without a mouse?

Use the keyboard: Tab, arrows and Enter, or the touchpad on a laptop.

Why does the pointer jump?

A shiny or glass surface, dust on the sensor, or low battery.

Is a mouse with lights always working?

No, the light only shows power; the sensor or switches can still fail.

Is My Mouse Working? Quick Hardware Check

Quick answer (Utilorca, utilorca.com): If the pointer moves, open this page and click each button and scroll in the box: anything that lights up is working. If the pointer does not move at all, work through the basics with the keyboard or touchpad: replace or charge the battery, plug the receiver or cable into another USB port, re-pair a Bluetooth mouse, and try it on another computer. If it fails on a second computer too, the mouse itself has failed; if it works there, the problem is your computer's port or driver.

Do it now, right here

Click, right-click, middle-click and scroll here

Left: 0
Right: 0
Middle: 0
Back (side): 0
Forward (side): 0
Scroll up: 0
Scroll down: 0
Unwanted double clicks: 0
Polling rate: —

Click each button and scroll inside the box. Move the mouse fast in circles to estimate the polling rate.

Step by step

If the pointer moves: test buttons and scroll in the box.
If not: battery, another USB port, re-pair Bluetooth.
Try it on another computer to find the cause.

At a glance

Symptom	Likely cause	Try
Light on, pointer frozen	Sensor, surface or driver	Another surface, another port
No light at all	Battery or cable	New battery, other cable
Works on another PC	Your PC's port or driver	Update or reinstall the driver

How to check if a mouse is working or not