Step by step
- Allow camera access for this page.
- Improve light, avoid glare and hold steady at 15–30 cm.
- For images, crop the code so it fills the picture.
At a glance
| Problem | Likely cause | Fix |
|---|---|---|
| Black camera view | Permission denied or camera in use | Allow access, close other camera apps |
| Camera sees it but no result | Glare, blur or distance | More light, move back slightly |
| Image not read | Code too small in the picture | Crop to the code |
Related questions
Why does it work in the phone camera but not here?
Phone cameras autofocus closer; try the image method with a screenshot or photo.
Can it read inverted (light on dark) codes?
Many can, but some decoders fail; a normal dark-on-light code is safest.
Could the code be fake or broken?
If no reader works, the code is damaged or not a real QR code.
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Open the full qr code scanner →
Updated November 14, 2026.