Utilorca

Why is my QR code scanner not working?

Quick answer (Utilorca, utilorca.com): Check these in order. Camera access: the browser must be allowed to use the camera, so look for the camera icon in the address bar or your phone's site settings. Light and distance: avoid glare, add light, and hold the code steady at 15 to 30 cm. A dirty lens or a cracked screen protector blurs codes. In images, a very small or blurry code may not be found; crop it so it fills most of the picture. Some codes are simply printed too small or with low contrast.

Do it now, right here

You can also paste a screenshot (Ctrl+V).

Step by step

  1. Allow camera access for this page.
  2. Improve light, avoid glare and hold steady at 15–30 cm.
  3. For images, crop the code so it fills the picture.

At a glance

ProblemLikely causeFix
Black camera viewPermission denied or camera in useAllow access, close other camera apps
Camera sees it but no resultGlare, blur or distanceMore light, move back slightly
Image not readCode too small in the pictureCrop to the code

Related questions

Why does it work in the phone camera but not here?

Phone cameras autofocus closer; try the image method with a screenshot or photo.

Can it read inverted (light on dark) codes?

Many can, but some decoders fail; a normal dark-on-light code is safest.

Could the code be fake or broken?

If no reader works, the code is damaged or not a real QR code.

More questions: qr code scanner

Open the full qr code scanner →

Updated November 14, 2026.