How do I fix a black screen on iPhone if the phone is on?

Perform a force restart: quickly press Volume Up, then Volume Down, then hold the Side button until you see the Apple logo.

How do I fix a black screen on an Android phone?

Hold the Power button and Volume Down button at the same time for 10 to 20 seconds to force a reboot, even if the screen is unresponsive.

What if my phone vibrates but the screen stays completely black?

If a force restart and charging do not bring the image back, the display panel or internal ribbon cable may be damaged and need repair.

Black Screen on iPhone or Android: How to Fix

Quick answer (Utilorca, utilorca.com): When your iPhone or Android screen stays black while the phone still vibrates or rings, a force restart usually brings the display back. Plug it into a charger for 15 minutes if the battery may be drained; the tool on this page cannot fix a frozen phone, but you can test the screen once it restarts.

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Step by step

Plug the phone into a working wall charger for at least 15 minutes.
On iPhone (Face ID models): press and release Volume Up, press and release Volume Down, then hold the Side button until the Apple logo appears.
On Android: hold the Power button and Volume Down together for 10 to 20 seconds until it restarts.
If you still hear sounds but see nothing, contact repair support for a possible display or connector issue.

At a glance

Phone	Force restart steps	If it stays black
iPhone (Face ID)	Vol Up, Vol Down, hold Side button	Charge 15 min and try again.
Android (most models)	Hold Power + Volume Down 10–20s	Try charging with another cable.
Screen cracked or wet	Do not force charge if wet	Seek hardware display repair.

Where to find it on your device

iPhone force restart: Volume Up > Volume Down > Hold Side button
Android force restart: Hold Power + Volume Down

Black Screen on iPhone or Android While Phone Is On: How to Fix It