Find the cause step by step
- Speak into the test above. If the bar stays steady here, the mic is fine: the cutting is in Discord or the network.
- Voice & Video › turn on “Automatically determine input sensitivity”, or lower the manual slider until the bar turns green while you speak.
- Try Noise Suppression at another level or off, and ask someone if it got better.
- During a call, click the connection icon (the green signal at the bottom left): high packet loss means a bad network; use a cable or move closer to the router.
Symptom, cause and fix
| Symptom | Likely cause | What to do |
|---|---|---|
| Cuts the start of sentences | Sensitivity too high | Automatic sensitivity |
| Cuts when there is noise | Aggressive noise suppression | A lighter level |
| Cuts and sounds robotic | Packet loss on the network | Ethernet cable; another voice region |
| Cuts with Bluetooth headphones | Bluetooth call mode | Use a wired mic or the laptop’s |
Where to find it on your device
- Discord: User Settings › Voice & Video › Input Sensitivity and Noise Suppression.
Related questions
Does Push to Talk fix cutting out?
It fixes cuts caused by sensitivity, because the mic stays open while you hold the key. It does not fix network problems.
Why does it only cut out while I play?
The game may be using a lot of bandwidth or CPU. Close downloads and check packet loss in the connection icon.
Does changing the voice region help?
On servers, people with permission can change a voice channel’s region. A closer region reduces lag and cuts.
My mic keeps cutting out on Discord on PS5 or Xbox. What can I do?
Check the console’s connection (wired is best), push the headset plug fully into the controller and charge the controller. If it only happens in Discord, leave and rejoin the voice channel.
My HyperX or other headset mic keeps cutting out. Is it the headset?
Wiggle the cable while talking in the test above: if the bar drops, the cable or plug is loose. If it stays steady, adjust Discord’s sensitivity as in step 2.
More problems: microphone test
- Mic not working on PC: how to fix it on Windows
- Headset mic not working on PC: how to fix it
- Laptop mic not working: how to fix it
- Mic not working on Discord: how to fix it
- Mic not working in Google Meet: how to fix it
- Mic not working in Teams: how to fix it
- WhatsApp mic not working: silent voice messages and calls
- Mic too quiet on PC: how to turn up the volume
- Mic static and background noise: how to get rid of it
- Mic echo: why other people hear their own voice
- Phone mic not working: how to test and fix it
- Phone mic only works on speaker: why and how to fix it
- OBS mic too quiet: how to make it louder without hiss
- How to test a mic on PC, laptop, phone, iPhone and Teams
Open the full microphone test →
Updated November 12, 2026.