Step by step
- Check if the range contains any actual numbers; if all cells are empty or text, =AVERAGE() returns #DIV/0!.
- Look for a small green triangle in the top-left corner of cells, which means numbers are stored as text.
- Select those cells, click the warning icon, and choose Convert to Number.
- If the formula shows as text instead of calculating, remove any leading space or apostrophe before the = sign and format the cell as General.
- If the bottom status bar is not showing the average, right-click the status bar and check Average.
At a glance
| Symptom | Cause | Fix |
|---|---|---|
| #DIV/0! error | No numeric values in range | Enter numbers or use =IFERROR(AVERAGE(A1:A10), 0) |
| Wrong or low result | Numbers stored as text | Select cells > warning icon > Convert to Number |
| Formula stays visible | Cell formatted as Text | Change format to General and re-press Enter |
| Missing in status bar | Status bar option disabled | Right-click bottom status bar > check Average |
Where to find it on your device
- Convert text to number: Data > Text to Columns > Finish
- Show in status bar: Right-click bottom status bar > Average
Related questions
Why does Excel AVERAGE say #DIV/0!?
This error appears when the selected range has zero numeric values—for example, all cells are blank or contain text.
Why is average not showing in the Excel status bar?
Right-click the bottom status bar in Excel and make sure Average is checked. Also ensure you have selected at least two cells with numbers.
Why is AVERAGE not working in Google Sheets?
In Google Sheets, the most common cause is numbers formatted as Plain Text (often from pasted data). Select the column and choose Format > Number > Automatic.
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Open the full average calculator →
Updated November 14, 2026.